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COMMERCIAL CAMPAIGNS TEAM MANAGER
CUSTOMER MANAGEMENT
BUSINESS ANALYSIS

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Demand Generation

DEMAND GENERATION MANAGEMENT

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DEMAND GENERATION

It uses advanced analytics to segment audiences, optimize messages, and predict buying behaviors, improving accuracy in lead generation. Capture leads from multiple sources in a single platform, ensuring effective follow-up and centralized management of all demand activities.

PROSPECTS MANAGEMENT

It uses advanced tools to identify and capture prospect information across multiple channels, ensuring a rich and accessible database. Implements automated workflows for prospect tracking and nurturing, ensuring timely and consistent interactions that foster advancement throughout the sales funnel.

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CUSTOMER DISINTEREST MANAGEMENT

Uses analytical tools to understand the reasons behind customer disinterest, allowing for the adaptation of strategies that address their specific needs and concerns. Segments disengaged customers based on their feedback and previous behavior to design highly personalized and relevant re-engagement campaigns.

CUSTOMER ATTRITION MANAGEMENT

Utilize analytical tools to investigate the reasons behind customer churn, identifying patterns and critical areas that require attention. Design and execute specific campaigns targeted at lost customers, offering incentives, improvements, or tailored solutions to address their previous needs and concerns.

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CUSTOM DASHBOARD 

Detailed reports and data visualizations to assess the effectiveness of strategies and operations. Monitoring of key performance indicators (KPIs) reflecting specific management objectives, such as retention rates, customer satisfaction, and return on investment (ROI).

Gestión Funnel

FUNNEL MANAGEMENT

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PIPELINE 

Uses advanced analytics to segment audiences, optimize messaging, and predict purchasing behaviors, enhancing lead generation accuracy. Captures leads from multiple sources in a single platform, ensuring effective tracking and centralized management of all demand activities.

CLIENT PORTFOLIO

Utilize advanced tools to identify and capture prospect information across multiple channels, ensuring a rich and accessible database. Implement automated workflow for prospect tracking and nurturing, ensuring timely and consistent interactions that foster progression through the sales funnel.

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COMPETITORS CLIENT PORTFOLIO

Market analysis to monitor the activities and offerings of competitors. Implement tracking and data collection technologies to understand the preferences and behaviors of customers who choose competitors, identifying key areas where your company can improve or differentiate itself.

FUNNEL DASHBOARD

Provides visualization tools that clearly show each stage of the funnel, from lead capture to sales closure, facilitating real-time tracking of prospect progression. Utilizes advanced analytics to assess conversion rates at each stage of the funnel, identifying bottlenecks and opportunities to improve the efficiency and effectiveness of conversion strategies.

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Ofertas y Contratos

OFFER AND CONTRACT MANAGEMENT

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CONTRACT CREATION

Automation of Offer Creation: Automatically generate personalized documents based on predefined templates and customer data, ensuring consistency and reducing manual errors.

Version and Approval Management: Utilize systems that facilitate tracking different versions of a contract, including features for review, editing, and collaborative approval, streamlining the negotiation and signing process.

CONTRACT MONITORING

Integrate analytics solutions to monitor compliance with contractual terms and evaluate the performance of offers in terms of acceptance and commercial success, enabling strategic adjustments based on concrete results.

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Control de Gestión

CONTROLLING

CAMPAING MANAGER

Create and automate personalized advertising campaigns across multiple platforms to ensure constant and targeted communication to specific audience segments. Define and refine audience segments based on demographic, behavioral, and interaction data, thus optimizing the relevance and effectiveness of each campaign.

CALL CENTER MANAGER

Manage calls, emails, and social media communications from a single platform to ensure coherent and effective communication with potential customers.

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SALES MANAGER

Organize and distribute resources and tasks among the sales team members to maximize their efficiency and effectiveness in the field. Provide advanced analysis tools to monitor individual and group performance, identify trends and areas for improvement, and adjust strategies in real time.

CLIENT PORTFOLIO MANAGER

Classify customers into segments based on their behavior, preferences, and economic value, enabling a more personalized approach in communications and offers. Utilize predictive analysis to anticipate customer needs, preferences, and potential churn, facilitating proactive and strategic interventions. Automate profile updates and interaction tracking.

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BUSINESS ANALISYS

Monitor and analyze campaign and agent performance in real-time, allowing for quick adjustments to improve conversion rates and service quality, fine-tuning strategies to maximize return on investment and effectiveness.

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