TARANTELLA
speakContact
A CENTRALIZED HUB FOR ALL MESSAGES FROM MY COMPANY
COLLABORATIVE
We have solved the management of my sales team, which we couldn't achieve with WhatsApp groups.
SYNCHRONIZED
We've improved sales coordination, as we all use the same conversation. Now, with order and inventory issues, we have no misunderstandings.
RESOLUTIVE
Now we can have a comprehensive view of the daily issues across our entire organization. By getting firsthand information, we resolve them more effectively
CONFIDENTIAL
We needed a secure communication channel that would save us time on reports and have more agile approval capabilities
TOOLS OF THE INSTANT MESSAGING SWITCHBOARD
CHAT CENTER
Manage ongoing chats, view conversations, participants' status, and timings. Control your online business service quality.
ACTIVITY VIEWER
Connect with suppliers, and communicate with other departments, all within the chat without leaving the conversation.
ALERTS AND WARNINGS
Receive alerts from all chats through the corporate event panel, manage them from your mobile device, tablet, or desktop computer.
CRM INTEGRATION
Integrate business indicators into your CRM, incorporate chat into your distribution channel without modifying your website, and integrate timeframes into your SLAs.
EXTENSIONS OF MESSAGES IN THE SWITCHBOARD
AGENDA ​
Provide your professional team with a powerful calendar management tool for professional appointments. Collaborative and shared by everyone, without compatibility issues, errors,...
SENDING OF NOTIFICATIONS
Notify clients and suppliers via SMS
Any message from the switchboard can be sent to one or more recipients via SMS with receipt control and viewable in the conversation itself.
CALL
QUALIFIER
Call report within the ongoing conversation
After ending a call with the client or supplier, the commercial qualification form is activated. A quick and effective way to have the voice channel integrated within the conversation.
MAILS
Notify, verify, and attach documents by email
Any message from the switchboard can be sent by email to one or several recipients with a request for read receipt, confirmation, and document attachments.
USER FEATURES
REMINDERS
​
Personal and Shared Reminders
Add reminders within the conversation for personal use or as a reminder to others. Enable the option for acknowledgment to ensure that everyone is informed in writing.
APPROVALS
Confirm and Approve Actions Online
Insert topics that require approval from one or multiple people within the conversation. Lock if necessary until all of them have responded to the matter.
SIGNATURE
Associate Signatures with Your Business Processes
Include handwritten confirmation signatures from one or multiple participants alongside messages, with options to lock messages until the signature is obtained.
PRIVATE
CHANNELS
Private Messages Without Leaving the Chat
Create a private message for one or multiple individuals at any point during the conversation. Only those added to the private message will view these messages within the conversation.
HASSLE-FREE CLOUD SWITCHBOARD
NO INSTALLATION
No configuration, installation, or apps required.
Your team connects to the cloud switchboard from the standard browser of their computer, tablet, or mobile device. Just add users and they can start working.
SECURITY
Next-generation communication switchboard
Storage on the switchboard is unlimited, the content of your chats is inviolable, and is not visible to search engines, sniffers, or viruses.
RELIABILITY
Monitoring and real-time indicators
Reports, summaries, and statistics are calculated instantly for consultation during daily work, and it integrates seamlessly with proprietary business systems.
AVAILABILITY
Immediate setup
All customization and setup are performed using the tools included in the communication hub, which publish services and make them available online instantly.